Privacy Policy

Last updated: March 2026

At La Beauté Naturelle, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

By using our website or placing an order with us, you agree to the practices described in this policy.

1. Who We Are

La Beauté Naturelle is an Egyptian e-commerce brand specializing in natural hair care products, delivering across all of Egypt with free shipping on every order.

For any privacy-related inquiries, you may contact us directly through the details provided at the end of this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Identification Data

Full name
Phone number
Email address
Delivery address (governorate, city, street)

Order & Transaction Data

Products purchased
Order value and payment method
Order history and status

Technical & Browsing Data

IP address
Browser type and device information
Pages visited and time spent on our website
Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

Order fulfillment — to process, confirm, and deliver your orders across Egypt
Customer support — to respond to your inquiries, complaints, or return requests
Order updates — to send you shipping confirmations and delivery notifications
Service improvement — to better understand how customers use our website and improve their experience
Marketing communications — to send you offers, new product updates, or promotions, only if you have opted in
Legal compliance — to meet any applicable legal or regulatory obligations

We will never use your data for any purpose beyond what is stated above.

4. How We Share Your Information

We do not sell, rent, or trade your personal data to any third party. However, we may share limited information with trusted partners solely to operate our services:

Shipping & logistics providers — to deliver your orders to your address
Payment processors — to securely handle your transactions
Analytics platforms — to help us understand website performance (data is anonymized)

All third parties we work with are required to handle your data responsibly and in accordance with applicable privacy standards.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for order records, customer service, and legal requirements.

If you would like your data deleted, you may contact us at any time and we will process your request promptly.

6. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us:

Remember your preferences and cart contents
Analyze website traffic and user behavior
Deliver relevant content and promotions

You may choose to disable cookies through your browser settings at any time. Please note that doing so may affect certain features of our website.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, please be aware that no method of transmission over the internet is 100% secure. We continuously work to maintain the highest standards of data protection.

8. Your Rights

As a customer, you have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your personal data
Opt out of marketing communications at any time
Request a copy of your data in a readable format

To exercise any of these rights, simply contact us through the details below.

9. Children's Privacy

Our website and products are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted information through our website, please contact us and we will remove it immediately.

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our team is happy to help.

La Beauté Naturelle — Your trust is the foundation of everything we do. 🌿